Privacy Policy & Use of Cookies


Citizens Advice is committed to safeguarding your privacy, while providing a high quality of service. Citizens Advice will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use any information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

Maidstone Citizens Advice Client Privacy Policy


You may disable cookies* entirely when visiting this site without any disadvantage.

The website content management system, Drupal, sets a "has_js" cookie for the duration of your site visit. If you visit the "We Can Help You" page, the embedded Google map may set a few cookies. We also use cookies on this website to enable staff to log in and be recognised so they can update the website pages.

Cookie name, purpose and expiry details


Cookie name


Expires has_js Stores whether your browser has JavaScript enabled or not. At end of session PREF Used by Google Maps After 2 years testcookie Used by Google Maps At end of session khcookie Used by Google Maps At end of session NID Used by Google Maps After 2 years

*cookie - a bit of information kept on a user's computer.

For more on how cookies work and can be managed: